Privacy and your data
Turn optional tracking on or off, download a copy of your data, or delete your account, and what happens to your data when you do.
Where to find it
Settings → Privacy. The full account of what is collected and kept, and for how long, is the Privacy Policy.
Optional tracking
Two switches, both off unless you turned them on:
- Product analytics: pages visited and features used.
- Session replay: clicks, scrolling and navigation; never what you type. Dataset previews and the Settings page are masked from it.
A change applies at once and is saved to your account (it is the same choice as the banner on your first visit). Turning a switch off stops that tracking from then on.
Download my data
Download my data saves a file named ucmt-labs-data-<date>.json with what your account holds: your profile, your organization membership, consent records, activity and usage records, your domain choices and what the analysis engine keeps for you. Audit rows, analytics events and usage logs are capped at 10,000 each. The message Your data was downloaded. confirms it.
Your dataset files are not inside the file, and this release has no button to download a dataset again: keep your original files.
Delete my account
Delete my account asks for your password and explains what happens:
- The account is closed immediately: you are signed out everywhere at once and cannot sign in again.
- Your e-mail address is released for new registrations at once. Signing up with it again creates a brand-new, empty account; nothing from the deleted one carries over.
- Your remaining personal data and datasets are erased within 30 days, and from backups 30 days after that.
- It cannot be undone.
The server refuses in two cases and says why:
| Message | What to do |
|---|---|
| You are the only administrator of your organization. Make another member an administrator first, then delete your account. | Give another member the Admin role (admin panel, Users), then try again. |
| Your organization still has a subscription that will renew. Cancel it first (Settings > Billing), then delete your account. | Cancel the subscription on the Billing page first. |
| The password is not correct. | Type your sign-in password. |
| Too many wrong passwords. Try again later. | Wait, then try again. |