Messages and errors
The messages the app shows when something cannot be done, what each one means and what to do next.
Where messages appear
On the Causal Inference page a message appears in a red bar under the page title; × closes it. Elsewhere a message appears next to the form or button it concerns, or as a short notice at the corner of the screen. A message that starts with a phrase such as Upload failed: or Inference failed: continues with the server's own reason.
Running causal discovery
| Message | What it means and what to do |
|---|---|
| Please select a dataset first | Pick a dataset under Select Dataset. |
| Inference failed: The analysis engine is not reachable right now; retry shortly. | The analysis engine is restarting or busy starting up. Try again in a minute. |
| Inference failed: The analysis engine refused the request. | The engine did not accept this input, for example a column it cannot use. Check the data. |
| Inference failed: Failed to load dataset data. Please try again. | The dataset's rows could not be read. Try again; if it persists, upload the file again. |
| Your organization already has … discovery jobs queued or running; wait for one to finish. | Your organization's queue is full. Wait for a run to end or cancel one. |
| The run was cancelled. | Cancel run was selected. Start it again when you want it. |
| The run used up its time budget (… s) and was stopped. Try fewer rows or variables. | The run took longer than allowed. Use fewer rows or columns. |
| The run waited too long for a free worker and was dropped. Try again shortly. | Every worker was busy. Start it again later. |
| The analysis engine restarted while this run was in progress, so it did not finish. Nothing was charged; run it again. | The engine restarted. Run it again. |
| The analysis engine was shut down while this run was in progress, so it did not finish. Run it again. | Maintenance stopped the run. Run it again. |
| Your plan's allowance was used up before the run could be recorded. | See Billing and plan limits. |
| Please select at least 2 algorithms for consensus analysis | Tick two or more algorithms. |
| The analysis engine is not available right now | The engine could not be reached; no graph was created. Try again in a few minutes, and contact support if it keeps happening. |
Datasets
The messages of the Data tab are listed in Data tab: wrong file type, invalid JSON, a missing name, and the plan's dataset, file-size and storage limits.
Reasoning
The messages of the Reasoning tab (missing source, target or outcome) are listed in Reasoning tab.
Plan limits
A request over your plan's limits opens the Upgrade to continue dialog with the server's explanation, for example "Your Free plan allows 3 datasets; this request exceeds it. Upgrade your plan to continue." A lapsed subscription opens Your subscription has ended.
Account and settings
| Message | What it means |
|---|---|
| Your profile could not be saved. Please try again. | The name was not saved; nothing changed. |
| The organization could not be saved. Please try again. | As above, for the organization. |
| The reset link could not be sent. Please try again. | The e-mail with the reset link was not sent. |
| Your data could not be exported. Please try again. | The file with your data could not be prepared. |
| We couldn't load your API keys. | The list could not be read; select Try again. |
| Failed to create API key | The key was not created; the rest of the message says why (for example a plan without API access). |
Pages that do not load
A page that cannot read its data shows Couldn't load … or We couldn't load … with a Try again button, instead of empty figures. If it keeps happening, the service may be unavailable; try again later.